- 24-hour customer contact guaranteed
- Internet accessible and secure customer updates
- State of the art computerized call center
- Same day customer service updates and realtime posting
- Custom built customer service application
- Automated parts ordering and tracking
- Parts orders transmitted direct to source and shipped to customer
- Complete in-home furniture repairs
- Factory trained mattress inspection technicians
- Complete in-store floor stock repair and maintenance programs
- Company certified and trained in-home and store craftsmen
- System generated VCB documetation and reporting
U.S.Quality Furniture Services has spent years developing a system to insure the retail customer complete and prompt service. The evolution of our customer service application has made it the most comprehensive process in the industry, meeting the needs of thousands of customers and clients per day. Manufacturers and retailers rely on repair services to keep the product sold. From the day the merchandise arrives at distribution, to the day the satisfied customer is entertaining in his newly furnished living room, we have the solution.
Full-circle QUALITY service, whatever it takes.
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Copyright © 1996-2007 U.S. Quality Furniture Services, Inc. All rights reserved.
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